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4/14/2018 11:39:58 AM


They call themselves the first first-responders.


Trish Copeland has been working at Orangeville Police Services' communication centre for 18 years.

She is one of eight fulltime and six part-time employees that man two stations 24/7, 365 days a year.

They disptach calls for police and fire.

In 2016, the OPS communication centre answered more than 22,000 calls for service.

Candice Coghlin has been working in the comm-centre for three years.


Sergeant Dave McLagan says there is a huge value added to the force having local people who know the area answer the calls.


This past week, OPS' dispatchers were recognized for their hard work and dedication to community safety during National Public Safety Telecommunicators Week.    

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